Effective Date: 28 May 2025
Mojeep ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the “Service”).
We collect the following types of information:
Name, email address, phone number
Delivery address and location
Payment details (processed via secure third-party gateways)
Profile photo (optional)
Identity documents (for delivery partners or restaurants)
Device and browser type
IP address and geolocation
Access times and pages viewed
App crash logs and usage diagnostics
We use cookies and similar technologies to enhance user experience, analyze performance, and personalize content.
We may use your information to:
Process and deliver food orders
Provide real-time order tracking
Manage your account and preferences
Communicate with you (order updates, marketing, support)
Improve our platform’s performance and usability
Detect and prevent fraudulent activity
Comply with legal obligations
We do not sell your personal data. However, we may share it with:
Restaurant Partners: To fulfill your orders
Delivery Partners: To deliver your food
Payment Processors: To facilitate secure payments
Service Providers: For analytics, marketing, customer service, and cloud storage
Government Authorities: If required by law or legal process
We use industry-standard encryption, secure servers, and access controls to protect your data. However, no method of transmission over the Internet is 100% secure.
We retain your information for as long as needed to provide our services and fulfill legal, regulatory, or contractual obligations.
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (subject to legal requirements)
Object to certain processing or withdraw consent
To exercise any of these rights, please contact us at privacy@mojeep.com.
You may opt out of promotional emails and SMS messages by clicking the “unsubscribe” link or replying "STOP". You will still receive transactional and order-related notifications.
Mojeep uses cookies to:
Remember your preferences
Keep you logged in
Analyze traffic and usage patterns
You can manage cookie preferences via your browser settings.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.
Our platform may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
If you use our services outside of Oman, your information may be transferred and processed in Oman or other countries where we operate or engage service providers.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date”. Continued use of the platform constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
📧 privacy@mojeep.com
